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Raseel Debt Collection was founded by a group of national experts with an administrative legacy exceeding 35 years. The founder of Raseel Debt Collection worked in the government and banking sectors.

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Contact Info

Mobile Number: 920031623

Contact Info

Email: info@raseelco.com

Contact Info

Address: Imam Ahmad bin Hanbal St - Al Manar District, Riyadh 14222, Kingdom of Saudi Arabia

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    Who We Are

    Raseel for Debt Collection

    Raseel for Debt Collection was founded by national talents with administrative experience exceeding 35 years, combining government, banking, and commercial expertise, following an ambitious administrative methodology focused on quality and motivating the work team.

    Our Vision

    To be the first partner of our clients in debt collection operations inside and outside the Kingdom.

    Our Mission

    To act on behalf of our clients in carrying out all collection tasks and following up on their complexities and issues, and to achieve the highest levels of quality and excellence in debt collection.

    More About Us
    Our Values

    At Raseel for Debt Collection, we are committed to a set of firmly established values that guide our daily behavior and are reflected in the quality of our performance and our sustainable results.

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    Development

    Developing all personnel to qualify them for creative work.

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    Excellence

    Excellence in performance through professional management of time and teamwork.

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    Innovation

    Innovation in finding suitable and rapid solutions to the problems and complexities we face.

    04

    Professional Ethics

    Maintaining professional ethics and performing tasks in accordance with internal policies and procedures that respect privacy and appreciation.

     
     
    img Key Tasks of the Department

    Quality Management in Collection Operations

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      Performance Quality Assessment

      Comprehensive assessment of collectors' performance and review of recorded calls. To ensure adherence to quality standards and achieve optimal results.

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      Call Review

      Thorough review of collectors' interactions with clients. And verifying adherence to professional methods in communication and negotiation.

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      Compliance Measurement

      Measuring the extent of team compliance with approved policies and procedures. And regulatory frameworks to ensure operations proceed according to regulations.

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      Monitoring Observations

      Monitoring negative observations and identifying areas for improvement in operations. And addressing them immediately to enhance collection efficiency.

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      Report Preparation

      Preparing comprehensive periodic reports on performance quality and indicators. And submitting them to senior management to support decision-making.

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      Improvement Plans

      Developing continuous development and improvement plans to enhance operational efficiency. And achieve the highest levels of quality in debt collection.

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    Our Partners

    We take pride in our partnerships with an elite group of leading institutions to build an integrated system of trust and excellence.

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    Suppliers

    Partnerships that support the quality of our work.

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